Importing your Contacts to Base

Learn how to import your contacts to Zendesk Sell.

Closing deals in Sell all starts with having the right data imported. We suggest you start by importing your current list of Leads and making sure you have the key fields included like email, phone, address and any other key identifiers.  You will also want to import your current contacts that you are already in your sales pipeline.

Once you have a CSV file of your Leads and Contacts the file can be uploaded right from your Sell account's settings.

Pro Tip: You will import Leads and Contacts separately to Sell. Friendly reminder, Leads are potential clients that have not yet qualified to become a Contact in your sales process. A Lead will typically become a Contact once you’ve identified more specifics around what product or service they’re interested in, qualifying them to enter the first stage of your Sales Pipeline. 

Check out the following video to learn how to import a CSV file in Sell or get started now by Importing a CSV file.