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Deleting a user

If you want to completely remove a user from your account, you can delete the user. Deleting a user is permanent.  If you think that you might need to reinstate the user in future, deactivate the user instead.

 You need admin rights to delete a user.

Delete a user

  1. Go to Settings > User Management and click the user you want to delete. At the bottom of the pop-up screen, click Delete User.
    Note: You can't delete a user that is a manager (that is, they have users who report to them). You'll need to reassign those reportees to a different manager before deleting the user.
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  2. On the next screen, select a new owner for that user's data (contacts, leads, and deals).
    Note: All other data for the user, for example, emails, are removed from Sell.
  3. Click Delete.
  4. The user's license (seat) is available, so if you add another user, you won't be charged.  You can adjust your seat allowance in Settings > Plans and Pricing.