How Do I Check if Someone's Opened My Email?

Knowing if your email has reached your client is as vital an aspect of the sales process as any.  Base lets you track this important information by showing you:

  • if the recipient has opened your email
  • if they clicked the link you put in the email

Better still, Base shows you how many times the recipient viewed the email and clicked the link.

You can view these details in the activity feed on the contact or deal page:

These stats will also be displayed in your Communications Center.

Note: View and click tracking is only available for emails sent from Base. Emails sent outside of Base will show the note ""Sent outside of Base" instead of the number of views and clicks.