Zendesk Sell is supported on the latest versions of Chrome, Firefox, Internet Explorer, Edge, and Safari. We recommend the latest version of Chrome for the best performance!
While we always recommend updating to the latest versions of those browsers as soon as possible, Zendesk Sell will also work on the browser version immediately previous to the latest one.
As of 2/14/18, our voice partner Twilio no longer supports Flash and instead is moving to exclusively support the modern standard of webRTC. This means voice functionality will no longer work properly on Internet Explorer 11, Safari 10, and any other browsers that do not currently support webRTC. The most current versions of Chrome, Firefox, Edge, and Safari 11 do support webRTC.
For an up-to-date look at which browsers support webRTC, click here.