Android Contact Integration

Normally, in order to log calls in Base, you must make the call from your Base voice number. The Android Contact Integration allows you to log calls in Base made to your mobile number instead. 

In case any of your business contacts give you a call on your mobile number, as opposed to your Base number, this feature makes logging calls easy. Keep in mind that this feature will only allow you to log the call with an outcome and notes, as call recording is only available with calls made on your Base number.

When you turn on the Android Contact Integration, all of your Base Contacts will be imported to your Android address book. Then, any time you receive a call on your mobile number from a Base Contact or Lead, you can automatically log the call afterwards.

 To turn on the Android Contact Integration, go to your Settings menu from the Today page.

In your Settings, scroll down until you see the section for the Android Contacts Integration and toggle on the button. You're all set!