Normally, in order to log calls in Base, you must make the call from your Base voice number. The Android Contact Integration allows you log calls in Base made to your mobile number instead.
Since most of your business contacts are more likely to call you on your mobile number then your Base number, this feature makes logging calls easy. Keep in mind that this feature will only allow you to log the call with an outcome and notes, you are not able to record the call unless it is made on your Base numer
**Keep in mind that this feature will only allow you to log the call with an outcome and notes, you are not able to record the call unless it is made on your Base number**
When you turn on the Android Contact Integration all your Base Contacts will be imported to your Android address book. Then, any time you receive a call on your mobile number from a Base Contact or Lead, you can automatically log the call afterwards.
To turn on the Android Contact Integration:
* Open the Base app on your Android device
* Tap the menu in the upper right hand side
* Tap the gear icon to access the Base App's settings panel
* Scroll until you see the option for Android Contacts Integration, then toggle it on. You're all set!