Why aren't updates to my Google Contacts syncing?

Our integration with Google Contacts is intended to be a quick way of pulling contact information into Base to get started. This means that there are caveats on where updates are synced:

  • If you update a Contact in Google that *originated* in Google, the update will carry back into Base
  • If you update a Contact in Google that *originated* in Base, the update will not carry back into Base
  • If you update a Contact in Base, the update will not carry into Google

We recommend using our Google Sync as a quick way to pull your Contacts into Base, then making Base your master Contact database for edits moving forwards. 

Check out this FAQ for more information!