Why is my App Crashing?

Is your Base app crashing when you try to use it? This may be caused by some corrupted data on your device. Luckily, the fix should be pretty straightforward - just uninstall the app from your device, then reinstall it from the App Store or Google Play store! 

If that doesn't do the trick, reach out to us at support@getbase.com and let us know the following information: 

  • Device type
  • Device Operating System (Android 4.0.3, iOS 8.2, etc)
  • Any specific steps needed to trigger the crash

We'll be able to help from there!